1. Information We Collect
When you register and use the y110 platform, we collect several categories of information to keep the platform running smoothly and deliver the best possible user experience. Below are the types of information we collect:
Username, email address, phone number, date of birth, and identity verification details provided during registration. This information is required to verify your identity and enable access to your account.
Device type, operating system, browser type and version, IP address, language settings, and time zone. This information is used to optimise platform display and detect suspicious activity.
Records of deposit and withdrawal transactions in MYR, payment methods used including DuitNow, and transaction history. Full account numbers or card details are not stored directly by y110.
Pages visited, game categories accessed, session duration, clicks, and in-platform interactions. This data helps us understand how users engage with y110 and improve the overall experience.
2. How We Use Your Information
Information collected by y110 is used solely for legitimate purposes directly related to platform operations. We do not sell or rent your personal data to any third party for marketing purposes.
Key purposes for using your information:
- Verifying user identity and preventing account fraud.
- Securely processing deposit and withdrawal transactions in MYR.
- Delivering effective and responsive customer support.
- Sending important notifications related to your account, transactions, or policy updates.
- Improving y110 platform features and interface based on usage patterns.
- Complying with applicable legal and regulatory requirements.
- Detecting and preventing fraudulent activity or unauthorised use of the platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal information is stored on servers protected by industry-standard security measures. y110 uses data encryption to safeguard information during transmission and storage. Access to users' personal data is restricted to staff who require it solely to carry out their responsibilities.
Data retention periods depend on operational and legal requirements. Active account data is retained for as long as the account remains active. Once an account is closed, data may be kept for a period as required by legal compliance obligations before being permanently deleted.
Third-Party Sharing
Y110 does not sell or share users' personal information with third parties for marketing purposes. However, in the following limited circumstances, information may be shared:
- Payment processors required to complete your MYR transactions.
- Law enforcement authorities where required by court order or legal obligation.
- Technical service providers assisting with platform operations, subject to strict confidentiality agreements.
All third parties involved in processing y110 user data are required to meet security and privacy standards equal to or higher than those we uphold.
5. Your Rights as a y110 User
As a y110 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you may submit a correction request to our support team.
You may request deletion of your account and personal data, subject to mandatory legal retention requirements.
To exercise any of the above rights, please contact the y110 support team at [email protected]. We will process your request within a reasonable timeframe and provide a written response. For any further privacy-related questions, please refer to our Frequently Asked Questions us.
6. Policy Changes & How to Contact Us
Changes to This Privacy Policy
Y110 reserves the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon being published on this website. The "Last updated" date at the top of this page will reflect when the most recent changes were made.
For material changes — meaning changes that significantly affect how we use your data — y110 will endeavour to notify users via in-platform notifications or their registered email. It is the user's responsibility to review this Privacy Policy periodically.
Contact y110 Support
If you have any questions, concerns, or complaints regarding your privacy or how your personal data is handled, please contact us:
- Email: [email protected]
- Supported languages: Malay and English
- Typical response time: Within 24 to 48 business hours
You may also refer to our Frequently Asked Questions page for answers to frequently asked questions about your account, privacy, and data security on the y110 platform.
Your Data Is Safe — Your Platform Awaits
Sign up or log in to y110 and enjoy a wide range of online entertainment categories, backed by robust data protection and secure MYR transactions.